I'm writing to let you know what a fabulous job Susan and her team did for our family on our recent trip to Maui. Susan made it special as it was a multi-milestone trip for our family, from birthdays to a silver anniversary to a life celebration. Susan knows Hawaii like no one else we've worked with. Traveling with teenagers can be challenging, but Susan's suggestion of the Kaanapali Shores condo and location was spot on. We wanted to do a luau as this was our children's first visit, and her recommendation in Wailea was perfect. Restaurant recommendations were tailored to the family, from "special" places to moderately priced that would accommodate finicky children's palates. But the most special treat was when we told her we wanted to renew our vows. Susan put us in touch with a local Hawaiian who conducts ceremonies, and we had the most special memory with our children as witnesses on a beach at sunset. Her contact took the time to explain to us and our children the meaning behind the words and ceremony. We got a personal touch at a cost that was much less than we were told by others a similar ceremony would run. We have priceless memories and the logistics went without a hitch. Susan and her team were a pleasure to work with, even though we were 2,300 miles from her office. We called numerous times with questions and never felt that we were a bother or felt anything less than her most important client.
I cannot thank you enough for the awesome job you did! A vacation we will remember and treasure FOREVER, thanks to you ....have been bragging about you since we have been back.....and thank you for Richard so awesome, what a wonderful man. The luau was fabulous! Loved the Aston Kaanapali....(thanks for the view), along with the champagne and chocolate macadamia nuts! Sansei Restaurant was beyond delicious. Again, many thanks, so blessed to you as a travel agent, and friend!