My thank you to you and your team for putting together a wonderful trip to Hawaii for Kate and I. The attention to detail was evident throughout - from the champagne and note from you at the St. Regis to the quality of the excursions. Thank you very much for making our trip memorable and wonderful.
While doing research for our honeymoon, I came across you on Conde de Nast Traveler. Having done a lot of traveling myself, I was a bit skeptical on using a travel agent, but you quickly made that notion a fleeting thought. You and your sister were very helpful and informative on advising us on points we would not have been able to find on our own. In addition, you worked with us to tailor our itinerary, several times, to customize it just the way we wanted. Upon telling you a little bit about ourselves you guided us in the right direction.
We visited the Big Island, Kauai and had a very brief stay on Oahu. Your choices of hotels were impeccable and your suggestions for hikes were spot on! Our favorite was the Big Island, which we did not even considered as an option before speaking with you. We loved the hiking, the beaches, the people (by far the nicest), the variety of landscape and climate zones and of course THE VOLCANO!! You truly made our honeymoon the trip of a lifetime!
Jason and I cannot thank you enough!! Anyone planning a trip and/or honeymoon to Hawaii should speak with you to make it a trip of a lifetime!
I'm writing to let you know what a fabulous job Susan and her team did for our family on our recent trip to Maui. Susan made it special as it was a multi-milestone trip for our family, from birthdays to a silver anniversary to a life celebration. Susan knows Hawaii like no one else we've worked with. Traveling with teenagers can be challenging, but Susan's suggestion of the Kaanapali Shores condo and location was spot on. We wanted to do a luau as this was our children's first visit, and her recommendation in Wailea was perfect. Restaurant recommendations were tailored to the family, from "special" places to moderately priced that would accommodate finicky children's palates. But the most special treat was when we told her we wanted to renew our vows. Susan put us in touch with a local Hawaiian who conducts ceremonies, and we had the most special memory with our children as witnesses on a beach at sunset. Her contact took the time to explain to us and our children the meaning behind the words and ceremony. We got a personal touch at a cost that was much less than we were told by others a similar ceremony would run. We have priceless memories and the logistics went without a hitch. Susan and her team were a pleasure to work with, even though we were 2,300 miles from her office. We called numerous times with questions and never felt that we were a bother or felt anything less than her most important client.
We recently returned from our business/vacation trip to Hawaii which was arranged by Martin's Trave in Los Angeles. We are so thankful we read about Martin's Travel's expertise with Hawaii in Conde Nast Traveler. Our trip was perfect down to every last detail. The hotel and dining reservations were just what we wanted. Our local tour guide in Honolulu, Elika, was great as was the helicopter tour on Kawai. Wherever we turned for our next adventure, everything was in proper order, we were expected and we were treated very well. We have traveled much the last decade and highly recommend without reservation Martin's Travel for Hawaii.
Thank you for the gift basket and the bottle of bubbly! That was very thoughtful! We are having a great time in Hawaii, and things have gone quite smoothly--thanks to all the work you and your team did ahead of time. :)