While doing research for our honeymoon, I came across you on Conde de Nast Traveler. Having done a lot of traveling myself, I was a bit skeptical on using a travel agent, but you quickly made that notion a fleeting thought. You and your sister were very helpful and informative on advising us on points we would not have been able to find on our own. In addition, you worked with us to tailor our itinerary, several times, to customize it just the way we wanted. Upon telling you a little bit about ourselves you guided us in the right direction.
We visited the Big Island, Kauai and had a very brief stay on Oahu. Your choices of hotels were impeccable and your suggestions for hikes were spot on! Our favorite was the Big Island, which we did not even considered as an option before speaking with you. We loved the hiking, the beaches, the people (by far the nicest), the variety of landscape and climate zones and of course THE VOLCANO!! You truly made our honeymoon the trip of a lifetime!
Jason and I cannot thank you enough!! Anyone planning a trip and/or honeymoon to Hawaii should speak with you to make it a trip of a lifetime!
We just returned from our 2 week honeymoon in Hawaii (we visited the Big Island, Maui and Kauai). We worked with Susan for months to plan this trip, and she was absolutely incredible. We are so thankful that we found Susan through CN Traveler, as we would not have been able to plan such an incredible trip on our own.
Susan took the time to get to know to my husband and me, what we like / do not like to do, etc., so that she could plan the ideal trip for us. Each island and hotel had something different to offer, and she made sure we had an opportunity to use the best tour companies / dine at the best restaurants in each location. For example, in Maui, Susan set us up with this incredible tour guide (Richard) to take us along the Road to Hana, as we didn't want to drive on our own. What a smart move. We were extremely grateful to have Richard there with us, as it wouldn't have been the same experience with my husband concentrating on the road the whole time, missing out on the incredible sites. In short, our trip included a few activities (a sailing / snorkeling trip to the island of Lanai from Maui; Road to Hana in Maui; and a volcano tour on the Big Island) coupled with pure relaxation, which is exactly what we wanted. And while there were many companies to choose from for the activities, Susan hand-picked the ones we used, which were simply the best.
In terms of hotels, we stayed at the Mauna Kea on the Big Island, the Four Seasons in Maui, and the St. Regis Princeville in Kauai. Every hotel knows Susan well and ensures her clients get the best treatment. We truly felt special while we were there.
We are so extremely thankful to Susan and her team at Martins Travel. While they work with so many different people on a daily basis, Susan made us feel like we were her only client.
While our honeymoon may be over, this is not the last time we will be working with Susan, as we are already talking about our next trip to Hawaii! ;-)